We deliver to all Main Centres within South Africa, as well as the Cape Winelands, Hermanus, Stanford and the West Coast.

DELIVERY DISPATCH SCHEDULE:

Greater Cape Town area, Cape Winelands, and the West Coast: Delivered in 1-3 days from order confirmation.

Hermanus and Stanford: Orders dispatched once a week (day varies). Delivered in 2-5 days from order confirmation.

All Other Main Centres (JHB, PTA, DBN, BLOEM, GQEBERHA and EAST LONDON): Orders dispatched once a week on Mondays. Delivered in 3-4 days from dispatch.

Cape Town metropole, Cape Winelands, Hermanus, Stanford and the West Coast: from R52-R98 per order depending on your location.

All other Main Centres – Johannesburg, Pretoria, Bloemfontein, Durban, East London and Gqeberha: R250.

Normally we do not allow collections but please contact us first – we’ll always try to make a plan for you.

Our all new 100% biodegradable packaging is coming VERY soon!

We’ve been working hard to find a packaging solution that is all natural and home compostable and we’re thrilled to announce we’ve found a supplier from the UK who we are working with!

For Cape Town area deliveries: all orders are delivered by hand by ABALOBI drivers via our own cold trucks.

Deli packs of fish will arrive still frozen so you may pop them straight into your freezer at home, or defrost, refrigerate and consume within 2 days.

For other Main Centre deliveries: Our couriers know that we are shipping perishable Fish to you and send it out for delivery as soon as it arrives at their depot. We add special packaging and ice packs to all deliveries to ensure that it is kept colder for longer.

Deli packs of fish will arrive partially de-frozen so do not re-freeze; you may pop them straight into your fridge at home and consume within 2 days.

If your parcel is very wet or damaged upon arrival, or shows signs of having been tampered with, you should sign for it as ‘Arrived Damaged’ and please contact us immediately with photos if possible if this happens. Similarly if you find we have delivered the incorrect products (silly us!), please send us a photo and we will arrange an exchange as fast as possible.

We accept the following instant online payment methods:

• Visa
• Mastercard
• Snapscan

Yes, all our online prices are VAT inclusive.

You can contact our sales team by emailing marketplace@abalobi.org or calling 063 927 5281

If your order is not shipped yet, you can contact us and we will assist with cancelling your order and arrange for a gift card/refund

We pride ourselves in the premium quality of our Fish With A Story and will never ship any Fish if it does not meet our strict QC, personal standards. If you have an issue with your order let us know and we will do our best to ensure that you are happy with your order- customer satisfaction is our number one priority.

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

This Privacy Policy describes in full how www.fishwithastory.org collects, uses, and discloses your Personal Information. Fish With a Story, powered by ABALOBI complies with the Protection of Personal Information Act of 2013 (often called the POPI Act or POPIA)